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Jun 21, 2018

CHANGE Leadership Part 2 of 2

Date 
June 21, 2018
8:30am to 4:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
no fee

Day 2 of 2: The brain loves a good story. Explore the story of the change you want to implement at its best:

  • How does it start? What is the first wise action you need to take?
  • Who are the characters? What’s the plot?
  • What are the conflicts that will arise? How do you overcome the obstacles?
  • What are the support roles to the success of your story?
  • How does your story end?

This course will enhance your ability to lead complex change in a manner where all stakeholders thrive and expected benefits are realized and sustained.

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Jun 21, 2018

Performing in Complexity Part 2 of 3

Date 
June 21, 2018
8:30am to 4:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
n/a

Learning Outcomes:

  • Shift ineffective patterns in the organization
  • Personal Shift mindset regarding complexity as manageable

There is no shortage of complexity in healthcare and many leaders feel overwhelmed by it, thus paralyzing their performance. Good news! There are powerful, yet simple methods to help you perform despite the chaos. Using peer coaching, case studies and application of an assortment of practical tools, you will simplify your approach to complex problems, while not underestimating the problem itself. If you’re thinking this is about managing projects – this is much different. In this 3-day course, you will look at a problem that seems to never go away and find both new questions that shift its presentation and through taking bite sized actions, impact the infinite game you are playing in healthcare.

Recommended Pre-Requisite: Change Leadership (or meet with Facilitator to prepare)

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Jun 25, 2018

Retirement Party for Pam Seeley

Date 
June 25, 2018
1:30pm
to June 30, 2018
3:30pm
Location 
Rooftop Villa, SPH

Pam is retiring after 28 years of service to PHC.

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Jun 27, 2018

Coaching Out of the Box (COOTB) Part 2 of 2

Date 
June 27, 2018
8:30am to 4:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
no fee

This 2-day course will help leaders at all levels develop skills in using a coach approach to enhance their own performances and that of the people on their teams.

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Jun 28, 2018

ST. PAUL’S TOASTMASTERS

Date 
June 28, 2018
12:00pm to 1:00pm
Location 
Gourlay Conference Room, 1st Floor MacDonald Wing, Heart Lung Innovation, St. Paul's Hospital

Looking to improve your public speaking and leadership skills? Everyone welcome! For more info: visit stpauls.toastmastersclubs.org

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Jul 9, 2018

OH&S presents “Tired of Feeling Tired?”

Date 
July 9, 2018
2:00pm to 3:00pm
Location 
Brock Fahrni-Multipurpose Room BF3
Cost 
0.00

Come hear Cox Tan-Ngo, a respiratory therapist with additional training from the School of Sleep Medicine an affiliate of Stanford University, talk about: • sleep cycles and how they change as we age • common sleep disorders, including shift work disorder • skills affected by lack of sleep • sleep tips for improved health & wellness and better performance in the workplace • creating an environment for healthy sleep RSVP Lrankin@providencehealth.bc.ca or mfong5@providencehealth.bc.ca by Wednesday, July 4, 2018 Light refreshments provided

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Jul 10, 2018

OH&S presents “Tired of Feeling Tired?”

Date 
July 10, 2018
12:00pm to 1:00pm
Location 
SPH-4th floor-Dining Room 3
Cost 
0.00

Bring your lunch and come hear Cox Tan-Ngo, a respiratory therapist with additional training from the School of Sleep Medicine an affiliate of Stanford University, talk about: • sleep cycles and how they change as we age • common sleep disorders, including shift work disorder • skills affected by lack of sleep • sleep tips for improved health & wellness and better performance in the workplace • creating an environment for healthy sleep RSVP Lrankin@providencehealth.bc.ca by Thursday, July 5, 2018 Light refreshments provided

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Jul 11, 2018

Resiliency

Date 
July 11, 2018
8:30am to 12:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
no fee

The modern work environment is both fast paced and varied. Finding ways to cope with the rate and pace of change can be hard. This course is designed to explore and practice various ways to develop resiliency and aid participants in bouncing back.

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Jul 12, 2018

Performing in Complexity Part 3 of 3

Date 
July 12, 2018
8:30am to 12:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
n/a

Learning Outcomes:

  • Shift ineffective patterns in the organization
  • Personal Shift mindset regarding complexity as manageable

There is no shortage of complexity in healthcare and many leaders feel overwhelmed by it, thus paralyzing their performance. Good news! There are powerful, yet simple methods to help you perform despite the chaos. Using peer coaching, case studies and application of an assortment of practical tools, you will simplify your approach to complex problems, while not underestimating the problem itself. If you’re thinking this is about managing projects – this is much different. In this 3-day course, you will look at a problem that seems to never go away and find both new questions that shift its presentation and through taking bite sized actions, impact the infinite game you are playing in healthcare.

Recommended Pre-Requisite: Change Leadership (or meet with Facilitator to prepare)

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Jul 16, 2018

OH&S presents “Tired of Feeling Tired?”

Date 
July 16, 2018
2:15pm to 3:00pm
Location 
Holy Family Hospital (HFH)-ECU Fireside Dining Area
Cost 
0.00

Come hear Cox Tan-Ngo, a respiratory therapist with additional training from the School of Sleep Medicine an affiliate of Stanford University, talk about: • sleep cycles and how they change as we age • common sleep disorders, including shift work disorder • skills affected by lack of sleep • sleep tips for improved health & wellness and better performance in the workplace • creating an environment for healthy sleep RSVP cpanganiban@providencehealth.bc.ca by Thursday, July 12, 2018 Light refreshments provided

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Jul 18, 2018

Appreciative Inquiry

Date 
July 18, 2018
8:30am to 12:30pm
Location 
Dining Rooms 1&2, St. Paul's Hospital
Cost 
no fee

This module examines the application of the Appreciative Inquiry approach to re-framing issues and engaging stakeholders toward a common purpose. The module defines Appreciative Inquiry (AI) in the context of healthcare management. It explores the difference between a “problem-based” versus a “strengths-based” mindset. The implications of this mindset will be considered in the context of engaging stakeholders and building relationships. The module will introduce the AI model, an appreciative structured process of Discovery, Dream, Design, and Deliver.

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Jul 19, 2018

OH&S presents “Tired of Feeling Tired?”

Date 
July 19, 2018
2:00pm to 3:00pm
Location 
St. Vincent Lagara-Education Room
Cost 
0.00

Come hear Cox Tan-Ngo, a respiratory therapist with additional training from the School of Sleep Medicine an affiliate of Stanford University, talk about: • sleep cycles and how they change as we age • common sleep disorders, including shift work disorder • skills affected by lack of sleep • sleep tips for improved health & wellness and better performance in the workplace • creating an environment for healthy sleep RSVP neetauppal@providencehealth.bc.ca by Monday, July 16, 2018 Light refreshments provided

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Sep 5, 2018

PM101 (Introduction to Project Management)

Date 
September 5, 2018
8:30am to 12:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
no fee

More and more organizational work becoming project-oriented, and the pressure is on to accomplish projects efficiently in less time, with better results, and with fewer resources.

Typical projects at PHC might be changing a work process, making a quality improvement, planning an event, and implementing a new computer system.

Whether you are a person with a project or you are a project team member, understanding basic project planning and management will help you to design and execute projects that run better and get better results.

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Sep 6, 2018

Recovery Capital Conference of Canada

Date 
September 6, 2018
7:00am
to September 7, 2018
5:00pm
Location 
Anvil Centre, New Westminster BC
Cost 
399

Do you manage employees, work in health care, or want to learn more about what Recovery Capital is, and how it can sustain recovery from addiction?

Join us for the 2nd annual Recovery Capital Conference. www.RecoveryCapitalConference.com

There are many conferences about addiction, this is a two-day conference about evidence-based recovery systems of care.

With over 35 speakers, continuing education units, and exhibitors, this Canadian Conference will engage delegates in the collaborative practice of solution-focused care for people and their families, supported by paraprofessionals, peers, and mutual support systems. This year's conference also features the premiere of a Canadian documentary film on the Portuguese model. 

Last year the conference sold out, register today: https://www.eventbrite.com/e/recovery-ca...

Supported in part by St. Paul's Foundation.

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Sep 12, 2018

Developing Others

Date 
September 12, 2018
8:30am to 12:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
no fee

This module complements the module Healthy Work Environment and its discussions on creating a healthy workplace culture. In this module the focus is on learning. We begin with a discussion of learning in the workplace and working with different generations of employees. The first part of this module enhances the leader’s awareness of ways to foster learning – of both individuals and teams – in the workplace.

The second topic is a more specific look at giving learning oriented feedback and builds on the transactional competencies of performance management that are covered in the Management Track workshops.

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Sep 12, 2018

Teamwork and Collaboration

Date 
September 12, 2018
1:00pm to 4:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
no fee

This module addresses team collaboration in service to patients, either directly, or serving internal functions or public-facing functions in non-clinical settings. The biggest customer service issue a new manager faces is how different programs/-departments handle a particular patient. This module introduces several strategies for enhancing cross-functional team collaboration. Four strategic approaches are presented:

  1. optimizing member composition;
  2. maximizing collaboration;
  3. understanding team role balance; and
  4. determining the organizational context.
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Sep 19, 2018

Increasing Capacity Through Delegation

Date 
September 19, 2018
8:30am to 4:30pm
Location 
Dining Rooms 1&2, St. Paul's Hospital
Cost 
no fee

Want to find more time in your day? Spend more time on pressing leadership matters? Increasing Capacity through Delegation may be the answer.

This new course will show you how to delegate effectively by matching your leadership approach with the needs of an employee for the task at hand. This means employees get the direction they need, when they need it and outcomes match your expectations.

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Sep 26, 2018

Managing Your Projects (PM201)

Date 
September 26, 2018
8:30am to 4:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
no fee

This session will build on the "Project Management 101" half-day session. In this full-day workshop, you will get hands-on practice with tools using the PHC project management framework, tools & templates for initiating, planning, executing/ managing & closing out your projects. A strong Change Management approach is coupled with tips & tricks to overcoming some of the most common project challenges. Please come prepared with a past, present or future project to discuss. Participation of project teams’ benefit greatly, as you will be using your real world cases as the source to completing your project plan.

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Oct 3, 2018

Coaching Out of the Box (COOTB) Part 1 of 2

Date 
October 3, 2018
8:30am to 4:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
no fee

This 2-day course (Oct 3 and 24) will help leaders at all levels develop skills in using a coach approach to enhance their own performances and that of the people on their teams.

You will emerge with:

  • An ability to put into practice the 5 steps of the coach approach process.
  • Clarity on the 5 most important coaching skills.
  • An understanding of the 5 most important approaches you need to bring to coaching.

The 2 days are scheduled a week apart to give you the opportunity to practice what you have learned. Learning is reinforced with an opportunity to experience the power of coaching in triads with an additional 6 hours of supervised learning. You will schedule the 1 or 1 1/2 hour triad meetings with your triad partners. These meetings will occur between and after the full-day workshops. Attendance at both days and the triad sessions are required.

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Oct 10, 2018

Correcting Performance Problems

Date 
October 10, 2018
8:30am to 12:30pm
Location 
Dining Rooms 1&2, St. Paul's Hospital
Cost 
no fee

The purpose of this session is to provide you with skills for addressing recurring or serious performance problems to get an individual's performance back on track. After taking this lesson, you will be able to:

  • Recognize why leaders delay correcting poor performance
  • Describe the consequences of delaying action to correct poor performance
  • Identify performance situations that warrant corrective action
  • Explain the benefits of collecting background information prior to a discussion about poor performance
  • Demonstrate a set of key action for correcting performance problems
  • Gain experience in using the key actions in realistic, work-related simulations
  • Conduct focused conversations about poor performance that result in action toward improvement
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Oct 17, 2018

Leading from Strengths

Date 
October 17, 2018
8:30am to 4:30pm
Location 
Dining Rooms 1&2, St. Paul's Hospital
Cost 
no fee

Each of us has strengths; strengths are talents that, combined with knowledge and skill, enable us to be at our best as leaders. Explore your personal strengths and the development of strength based teams.

  • To help you clarify your personal strengths (and bring more of your best self to your work)
  • To identify how you can lean into those strengths to support your leadership and support each other
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Oct 24, 2018

Coaching Out of the Box (COOTB) Part 2 of 2

Date 
October 24, 2018
8:30am to 4:30pm
Location 
Conference Room #7, Conference Centre, St. Paul's Hospital
Cost 
no fee

The 2 days are scheduled a week apart to give you the opportunity to practice what you have learned. Learning is reinforced with an opportunity to experience the power of coaching in triads with an additional 6 hours of supervised learning. You will schedule the 1 or 1 1/2 hour triad meetings with your triad partners. These meetings will occur between and after the full-day workshops. Attendance at both days and the triad sessions are required.

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Oct 30, 2018

Clear Leadership Day 1 of 4

Date 
October 30, 2018
8:30am to 4:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
300.00 for 4 days

In this 4-day workshop (October 30 & 31 and November 27 & 28, 2018), leaders will be provided with skills to handle the tough issues that block collaboration & accountability.

  • The skills required to sustain partnership and collaboration
  • The skills required for leading learning in the midst of performing
  • The skills of self-differentiation

This program develops leaders who will have the skill to prevent problem patterns from occurring. It will also transform those problem patterns that have already been created into strengthened relationships that can withstand future challenges. You MUST commit to attending ALL 4 DAYS and there is a $300 charge to your cost centre.

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Oct 31, 2018

Clear Leadership Day 2 of 4

Date 
October 31, 2018
8:30am to 4:30pm
Location 
Conference Room #6, Conference Centre, St. Paul's Hospital
Cost 
300.00 for 4 days

In this 4-day workshop (Oct 30 & 31 and November 27 & 28, 2018), leaders will be provided with skills to handle the tough issues that block collaboration & accountability.

  • The skills required to sustain partnership and collaboration
  • The skills required for leading learning in the midst of performing
  • The skills of self-differentiation

This program develops leaders who will have the skill to prevent problem patterns from occurring. It will also transform those problem patterns that have already been created into strengthened relationships that can withstand future challenges. You MUST commit to attending ALL 4 DAYS and there is a $300 charge to your cost centre.

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Nov 7, 2018

Appreciative Inquiry

Date 
November 7, 2018
8:30am to 12:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
n/a

This module examines the application of the Appreciative Inquiry approach to re-framing issues and engaging stakeholders toward a common purpose. The module defines Appreciative Inquiry (AI) in the context of healthcare management. It explores the difference between a “problem-based” versus a “strengths-based” mindset. The implications of this mindset will be considered in the context of engaging stakeholders and building relationships. The module will introduce the AI model, an appreciative structured process of Discovery, Dream, Design, and Deliver.

Learning Objectives

At the conclusion of this module, participants will be able to:

  • Use a respectful and systematic engagement process to improve the working environment.
  • Compare appreciative inquiry and problem solving approaches.
  • Apply an Appreciative Inquiry process to an issue.
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Nov 7, 2018

Emotional Intelligence

Date 
November 7, 2018
1:00pm to 4:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
n/a

This module addresses the concept of emotional intelligence (EI) and its role in personal leadership. The first half of the module focuses on defining EI in the context of the demands experienced by a health care manager. To promote emotional awareness, participants will obtain a sense of their current emotional functioning by conducting an EI self-assessment. The second part of the module focuses on specific strategies and skills to further build emotional awareness and support emotional management and regulation.

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Nov 14, 2018

Increasing Capacity Through Delegation

Date 
November 14, 2018
8:30am to 4:30pm
Location 
Coquihalla Room, 2nd floor, 1190 Hornby St.
Cost 
n/a

To enable you to:

  • match your leadership style with the development style of your employee
  • identify supportive & director behaviors & accurately match them to developmental needs
  • determine & analyze leadership style flexibility & effectiveness
  • apply to a current work situation and create an action plan
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Nov 21, 2018

Introduction to Conflict

Date 
November 21, 2018
8:30am to 12:30pm
Location 
Dining Rooms 1&2, St. Paul's Hospital
Cost 
n/a

This module is a basic introduction to the topic of conflict in the workplace, beginning with an exploration of the leader’s mental models and habits related to conflict. The module aims to broaden the participants’ perspectives on difference and the value of diversity and help them understand the often deeply ingrained attitudes and approaches to conflict.

The second part of the module will introduce a model for dealing with 1:1 and group conflict, with skill practice.

Dealing with conflict is an enduring challenge in the workplace. This module is an introduction to positive ways of seeing and resolving differences in the workplace.

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Nov 21, 2018

Resiliency

Date 
November 21, 2018
1:00pm to 4:30pm
Location 
Dining Rooms 1&2, St. Paul's Hospital
Cost 
n/a

The modern work environment is both fast paced and varied. Finding ways to cope with the rate and pace of change can be hard. This course is designed to explore and practice various ways to develop resiliency and aid participants in bouncing back.

Learning Objectives

By the end of this course you will be able to:

  • Define the term resilience and how it develops over time.
  • Outline the 5 C’s of resilient coping
  • Explore how to develop resiliency
  • Describe ways to maintain resiliency in the work environment
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