Canada’s Best: Providence receives national employer awards

Mar 12, 2020 | News

PHC’s Indigenous Health Team gather in a drumming circle inside the All Nations Sacred Space at St. Paul’s Hospital, specifically mentioned by the editors of Canada’s Best Diversity Employers.PHC’s Indigenous Health Team gather in a drumming circle inside the All Nations Sacred Space at St. Paul’s Hospital, specifically mentioned by the editors of Canada’s Best Diversity Employers.

PHC has been named one of the most inclusive employers in the country! This award comes on the heels of being selected as one of the best places to work in the province for the seventh time last month.

From left to right: Christopher De Bono, Vice President, Mission, People and Ethics, Rubina Mahal, Manager, Talent Recruitment People Support Services, Meaghen Ng, Communications Specialist, Mission, People & Ethics and Tammy Young, Executive Director, People, accept the BC’s Top Employer award on behalf of Providence Health Care.

As one of Canada’s Best Diversity Employers for 2020, PHC was selected for its commitment to Indigenous health and reconciliation, and is the only health care organization in the province to be chosen for this honour.

“We recognize huge health disparities with Indigenous People, and we want to be on the cutting edge of transforming care – it’s a matter of social justice in health,” says Christopher De Bono, who oversees Providence’s reconciliation initiatives.

Specialized training helps staff care for Indigenous patients

“It’s important to question why certain groups of people have poorer health outcomes,” says Anna Mathen, Registered Nurse on 10C. Mathen was part of a pilot program that provided special training on trauma-informed practice, cultural safety, Indigenous history in Canada, substance use disorder and LGBTQ2S-lived experience. “It’s our job to meet the needs of the people using this hospital with safety, dignity and respect.”

Incorporating Indigenous perspectives into how PHC is growing health care for patients who are Indigenous is an organizational priority, now and in preparation for the New St. Paul’s in 2026.

“We have committed to hear the stories of our Indigenous patients and families, to acknowledge their truths and to commit to a stronger and better way forward,” says Jody Sydor Jones, PHC’s Corporate Director, Mission Engagement and Reconciliation.

In the spirit of truth and reconciliation, PHC signed a Declaration of Commitment to Cultural Safety and Humility with the First Nations Health Authority, in 2017, to better serve the health and wellness needs of First Nations and Indigenous peoples in BC. Indigenous patients can access an Indigenous-led health care team that provides culturally appropriate care as well as advocacy, Elders, weekly Talking Circles, bedside ceremony, health system navigation and traditional healing support.

Canada’s Best Diversity Employers Award was presented to Providence Health Care at an awards reception in Toronto last week organized by the editors of Canada’s Top 100 Employers project that recognizes the country’s leaders in creating exceptional and inclusive workplaces.

Providence Health Care named Best Workplace for Employees Living with Arthritis

Photo caption 3: Award presentation to Providence Health Care (from left to right): Kelly Lendvoy, Vice President, ACE; Alison Hoens, Physiotherapy Research, Education & Practice Coordinator, PHC; Sandy Coughlin, Director, Occupational Health & Safety, PHC; Terri McGinley, Health Authorities EDMP Administrator, PHC; Gabriele Yoneda, Professional Practice Leader, Physiotherapy; Cheryl Koehn, President, ACE.

Being an inclusive employer also means that PHC accommodates staff who struggle with chronic disease like arthritis.

“Supporting all our employees to fully participate in the workplace makes for a more engaged workforce and ultimately better service to the public,” said Sandy Coughlin, PHC’s Director of Occupational Health & Safety.

Based on insights shared by employees and managers, Arthritis Consumer Experts, a national, patient-led organization that serves Canadians living with arthritis, named Providence Best Workplace for Employees Living with Arthritis. This award, selected through a rigorous process using wide-ranging criteria that evaluated Canadian companies that apply best arthritis strategies and practices in the workplace, was presented to Providence last month for its arthritis awareness, prevention and benefits practices in the workplace.

“When we have an employee who is struggling at work, we consider their limitations and restrictions and how we might be able to accommodate them in the workplace to help them safely stay at work and maintain a healthy work-life balance,” says Sandy.

Arthritis is the most common cause of work disability in Canada that typically occurs during prime working years, between ages 35-50.

For more information about the award, click here.

Update your email signatures with the official 2020 logos!

As one of this year’s winners for BC’s Top Employer and Canada’s Best Diversity Employers, PHC staff are encouraged to update their email signatures with the official 2020 Top Employer and Diversity competition logos attached at the end of this story, until the date next year’s winners are announced.

When adding the logo to your email signature, please link to the Top Employers’ editorial Reasons for Selection, which explains why Providence Health Care was selected. Linking here lets job-seekers understand that the Top Employer projects are editorial competitions.

If you need help updating your email signature in Outlook, follow these steps:

  1. Step 1 – Save the logo image to your desktop.
  2. Step 2 – In Outlook, click “File” at the top left of your Inbox, then click “Options” in the left-hand menu.
  3. Step 3 – Select “Mail” from the list of options, then click “Signatures”.
  4. Step 4 – Place the logo image below your existing email signature. To do this, click the image icon in the Edit signature field across field, one in from the far right.
  5. Step 5 – Hyperlink the image by clicking on the hyperlink icon next to the image icon on the far right and paste this link:
  6. Step 6 Click “OK” and again click “OK”.



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