How to reset your network password with your mobile device

Jan 11, 2019 | News

Did you return to work after your winter vacation to an expired or forgotten network password? Did you call the Service Desk to have it reset?

Register for the Self Service Password Reset tool and you can reset your password via a text (and skip the Service Desk!). You can also retrieve a password or username that you’ve forgotten using the tool.

All it takes is two minutes of your time to register so we can validate who you are when you use it; this requirement is just like any other device-based password reset tools used by banks and reputable online retailers.

Register for the tool today!

Registering is easy. All you need is a network connection and a cell phone that accepts text messages.

To register, ensure you’re logged into the network and go to

Considering that your network password will expire approximately nine times each year (every 42 days) and is the gateway to your email, network drives and internal intranet sites, completing this one-time registration as soon as possible is strongly encouraged and well worth it.

For more information about the Self Service Password Reset tool, please visit the IMITS InfoCentre here. (You must be on the network to view it.)

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