The results of the Staff Sick Time Survey are in!
Submitted by The Sick Time Working Group, David Thompson, Sandy Coughlin, Anita Skihar, Stella Tsang, Camille Rozon, Pat Munro and Divina Minhas
We are happy to report that 550 staff members participated in the recent Sick Time Survey. Thank you for taking the time and effort to respond with tremendous depth and detail. The results of this survey help us understand our current struggle with escalating sick leave, and put us in a better position to explore strategies and processes to reduce our rates.
We reviewed all 550 survey responses and this is what we heard:
Your work-related challenges
- Staff work exceptionally hard to provide the best quality care and service; however, the field of health care is evolving and becoming more stressful.
- The few staff who do abuse sick time are not held accountable, which leads to a lack of trust.
- Some staff are unhappy about shift choices.
- There is a lack of recognition for staff who are working hard or keep their sick time low.
Your personal challenges
- Staff are most often truly sick, which includes suffering from stress-related illness.
- There is not enough flexibility for staff when personal or family matters arise.
- There is no ability to take a day off for mental health.
Your suggestions for reducing sick time
- Provide more options and flexibility for taking leave.
- Reduce work stress.
- Promote staff wellness and injury prevention.
- Create healthy workplaces.
- Nurture a culture that promotes staff self-care and fairness.
- Provide incentives/recognition for low sick time use.
- Implement consequences and accountability to discourage the abuse of sick time.
We are committed to exploring your suggestions, identifying those that could provide the most benefit, and creating plans to act upon them. This process could take time, and we want to involve you in the planning alongside the Sick Time Working Group to address the needs of our diverse staff population while staying within the operational and budgetary requirements of the organization. We have met with several clinical and practice leaders to identify areas with the greatest potential to start the work.
In addition, to maintain the focus created in 2013 (Phase 1 of the Sick Time Project), we will be asking leaders to:
- Continue to connect with staff when they are off sick and upon their return.
- Follow through with AWP meetings.
- Formulate plans to reduce sick time in their areas of responsibility.
Your health is important to the organization. Maintaining good performance on our sick time rates is also important. We will keep you informed as we move through this process, and look forward to hearing your feedback.
ALSO IN THIS ISSUE
- Check-in to Win
- Providence Health Care and partners team up with China’s BGI to Accelerate Precision Medicine
- Dr. Rachelle Bernacki to host special rounds on Serious Illness Care Conversations
- VIDEO: Physicians and clinicians provide input on new clinical information system
- Measuring the effectiveness of Patient and Family Centred Care at Providence
- How much do you know about the procedures performed at MSJ's Providence Breast Centre?
- Get ready for patient safety week!
- Volunteer Resources World Food Day Initiative 2016
- It’s Autumn Bike to Work Week next week (October 24 to 30), and we want to see you on your bike!
- Tips For Making New Habits Stick
- Leadership Program for Physicians and Leaders in Long Term Care - early bird pricing ends soon!
- HEARR Webinar - Finding Compassionate Care in the Face of Violence: Caring for Patients who Cause us Harm
- Looking for a winner every two weeks!