St. Paul’s Medicine Team recognized with the IPFCC Partnership Award
Submitted by Communications & Public Affairs
St Paul’s Medicine Team is being recognized with the IPFCC Partnership Award for their PODS (Patient Oriented Discharge Summary) Project - congratulations!
We are delighted to share the news that the PODS project, which was implemented in 2019 on Medicine Units 7C and 7D, has been selected for the 2020 Partnership Award from the Institute for Patient and Family Centered Care (IPFCC). The aim of the PODS team, which includes key support from two Patient Family Partners, is to improve the patient experience of discharge from hospital to home. The team received funding and support for the project from the Canadian Foundation for Healthcare Improvement.
The PODS bundle was co-developed by patients and families and includes a PODS form, a follow-up phone call after discharge, use of teach-back methods during discharge, and engagement of family caregivers in the discharge process. Implementation of PODS has demonstrated a measurable improvement to the discharge process on 7CD, from the perspectives of both patients and providers. Importantly, the BC Care Across Transitions provincial patient experience survey shows that nearly 80% of patients from 7CD now report feeling ‘quite a bit’ or ‘completely’ adequately prepared for discharge. The evaluation even showed a small decrease in readmission rates.
Plans are underway to spread PODS to other units at PHC this fall. The PODS project was led by Aggie Black, Suzanne Nixon and Meghan MacLeod, and the interdisciplinary team included Christine Wallsworth and Kimberly Strain (Patient Family Partners), Natalia Elmajian, Mirjana Besir, Cheryl Prinzen, Kate McNamee, Charisse Knowlan, Jay MacDonald, Julia Santucci, Beena Parappilly and Theo Jakob.
The IPFCC Partnership Award recognizes innovative partnerships among patients, families and health care professionals. IPFCC initiated the award in 2017 after 25 years of providing leadership to advance the practice of patient- and family-centered care and ensure that partnerships are at the heart of the health care system. The award recognizes teams of health care professionals and patients/families who, through their collaboration, truly are changing health care.
The PODS team will be presenting their project findings at the virtual IPFCC’s 9th International Conference on Patient- and Family-Centered Care on August 27.
Congratulations to those involved in the PODS project and on receiving this year’s IPFCC Partnership Award!