St. Paul’s Mental Health and Urban Health Programs to be featured in international Patient and Family Centred Care webinar – join us!

Feb 8, 2019 | News

Hosted by the Institute for Patient- and Family-Centred Care, this webinar on Improving Patient and Family Engagement in Mental Health Settings will be broadcast across the globe to organizations and individuals registered with Institute for Patient and Family Centred Care (IPFCC).

Emma Garrod, Nurse Educator for Substance Use at PHC, and Patty Yoon, Program Manager in the Mental Health and Urban Health Programs, will be among presenters highlighting how to implement patient- and family-centered care in various mental health settings.

“The Institute sees PHC and the work we are doing with patients and families in the Mental Health and Urban Health Programs as leaders,” says Patty Yoon. “I feel very lucky to have our teams provide compassionate and person/family centered care towards the most vulnerable populations.”

The webinar will showcase ways to engage people in the direct care experience and as quality improvement partners, and will address the Opioid Epidemic. Practical tools and tips that help others build strong partnerships with those receiving mental health services and their families will be shared.

 “St. Paul's has been a leader in responding to the opioid crisis, especially in regards to harm reduction, peer involvement, and improving access to treatment,” says Emma Garrod. “Patients and families face many barriers when trying to seek care for substance use disorders, including stigma, long waits for care, and abstinence-only spaces. We seek to create a warm and welcoming environment to meet our patients and their families where they are at, and offer accessible, evidence-based care.”

February 14, 2019

0900 – 1000

Hurlburt Auditorium
Main floor, Providence Building
St. Paul’s Hospital

Who should attend?

Patient and family advisors, especially those with lived experience; mental health staff from inpatient and outpatient settings; physicians, nurses, and other allied health staff; administrative and clinical leaders; patient experience/patient engagement/patient relations personnel; coordinators responsible for implementing patient- and family-centered initiatives; risk and safety personnel; quality improvement personnel.

Please see attached poster for more information.

PDF icon feb_14_2019_webinar.pdf
Care Experience

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